Alameda County Medical Center
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Hospital Care


Alameda County Medical Center provides very different kinds of inpatient care at each our three hospitals: 

  • Highland Hospital provides acute care for illness, injury or surgical needs, and delivers babies. Most admissions come through the Emergency Department but in some instances you may be referred from a clinic.
  • John George Psychiatric Pavilion serves both involuntary and voluntary patients who are severely mentally ill. Treatment modalities include medication, psychotherapy, group therapy, family therapy, occupational therapy, activity therapy, and family meetings.
  • Fairmont Hospital provides long-term care to skilled nursing patients, and to sub-acute patients who are ventilator-dependent. Fairmont also offers inpatient rehabilitation services such as physical therapy, occupational therapy and speech therapy.

As an inpatient, you will receive care from a thoroughly trained team of professionals that may include nursing staff, medical social workers, dieticians, technicians, therapists and chaplains. This team works under the general supervision of your Attending Physician. 

The following information generally applies to patients at all hospital campuses. Some procedures are different at John George Psychiatric Pavilion because it is a locked facility.

Admission
Upon or prior to admission, you will be asked to provide some information about yourself. This will help us to provide proper medical care and to correctly identify your insurance or payment source. Your Patient Services Technician (PST) will help to determine if you are eligible for Federal, State or County funds to cover the cost of your care. Your physician and attending nurse will take your health history.
Medical Social Services
Our professional social workers assist with personal and family problems and may also serve as your discharge planner. Social workers have access to a variety of community resources and agencies, which may be of assistance to you after discharge from the hospital.
Chaplaincy Services
The chaplain, a part of the health care teams, makes daily rounds and is available 24-hours a day to offer spiritual counseling and emotional support to the sick, recovering and dying patient. If the patient does not have his or her own spiritual leader, the chaplain serves as trusted friend and pastoral figure that will bless babies, anoint the sick and give final blessings. With the patient’s permission, the chaplain can call a family pastor, priest, rabbi or other religious leader. The chaplain provides pastoral care and support until the patient’s minister arrives. Chaplains can also help with the distressed family of a critically ill or dying patient.To contact a chaplain, call the main switchboard at 510-437-4800, or the Chaplaincy Manager at 510-437-4431.
Do's and Don'ts
Meals Your doctor will order your diet and will let the dietician know if you need a special diet. Because your nutritional program is important to your recovery, we ask that you not eat foods outside your daily menu. If you have questions about your diet for cultural or religious reasons, ask to speak with a dietician. Smoking is not permitted in hospital buildings, and Alcohol and Drugs are not to be used while in the hospital. This includes medications you may have taken prior to arriving at the the hospital.

 

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